Process
Five stages. No surprises.
At every stage you know what's happening, what you'll see and what we need from you. Nothing moves forward without your approval.
- 01
Discover
We learn the business before we design for it.
- What happens
- A call about your business, your customers and what the site has to achieve. We review your current site and a few of your competitors.
- What you do
- Join the call. Share what you have: logo, photos, copy, access.
- What you get
- A scope, a timeline and a quote, in writing.
- 02
Direct
We agree where it's going before anything is built.
- What happens
- We set the site structure, the message for each page and the visual direction.
- What you do
- Review the direction and approve it.
- What you get
- A sitemap, key messages and a look to sign off.
- 03
Design
Every page, designed for your business.
- What happens
- We design the home page first, then the rest, for desktop and mobile.
- What you do
- Give feedback.
- What you get
- Approved designs for every page.
- 04
Build
Designed pages become a working site.
- What happens
- We develop the site, add motion, connect forms and integrations, and test on real devices. Speed, accessibility and search basics are checked before launch.
- What you do
- Supply final content. Review the site on a private link.
- What you get
- A finished site, ready to go live.
- 05
Launch and care
We launch it, then look after it if you want us to.
- What happens
- We put the site live, check everything again and hand it over.
- What you do
- Approve the launch.
- What you get
- A live site, a walkthrough of how to use it, and optional ongoing maintenance.
Content and feedback. We agree on dates for both at the start, so the timeline in your quote is one we can both keep.
- 01
One point of contact from first call to launch.
- 02
A written scope and quote before any work begins.
- 03
Your approval at the end of every stage.
A 30-minute call. Your business, your site and what happens next.